Privacy Notice
Hampshire Clock Works respects your privacy. We collect and use personal information solely to provide clock repair services. This includes your contact details and clock-related data.
Your data is stored securely and used only for managing repairs, billing, and communication. We do not share your personal data with third parties except where legally required.
Communication may involve third-party services such as Google Gmail, which processes your contact data under its own privacy policies.
You have the right to access, correct, or request deletion of your personal data at any time by contacting us.
Data Retention Policy
Customer and job data are retained for legitimate business purposes, including long-term service history and warranty support. Records are kept for a minimum of 10 to 15 years or longer as needed.
Data is securely stored and protected against unauthorized access. Data is not used beyond stated purposes.
Data Processing Agreement
Hampshire Clock Works processes your personal data solely for clock repair service delivery, invoicing, and customer communication.
All processing is conducted in compliance with applicable data protection laws. No third-party processors are used except where required by law.
Breach Notification Procedure
In the event of a personal data breach, Hampshire Clock Works will promptly assess the risk and notify affected individuals and the relevant data protection authority within 72 hours, when legally mandated.
User Rights Management
You have the right to:
- Access your personal data held by Hampshire Clock Works.
- Request correction of inaccurate data.
- Request deletion of your data when no longer necessary.
Requests can be made via contact details provided on invoices or at hampshireclockworks.co.uk.